FAQ

Last updated: Fri Mar 17, 2017 4:04 pm


merchant district

Claims

How do I claim an account?

  1. Find the id of the account you wish to claim. The easiest way is to search for a character on that account and click the Alts link for that character.

    The account id is the number after "Account #"; for example, 123456 in "Account #123456."

    Do NOT use C-Codes. They will not work.

  2. Submit the account id on the Claims page.

  3. Copy the automatically-generated auth code, log into a character on that account, and open a private chat in Prontera's merchant district or Eden 1F/2F with the code as your chat room's title.

  4. Your claim will be processed within a few minutes after Ragial updates; this typically occurs about every 10 minutes. The page shows when the last update took place for each server so that you do not have to waste your time if the system appears to be malfunctioning.

    Problems with Ragial should be reported in this topic.

*** IMPORTANT: YOU MUST USE A PASSWORD-PROTECTED PRIVATE CHAT, OR IT WON'T WORK!! ***

 

What do the various statuses mean?

 


Topics: claims, friends, general, identifiers, ignore, manage, rules, settings